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Reputation is Everything
About Brown Daub
Our Mission Statement...
To provide our customers and employees with a warm, friendly and professional environment in which everyone can work and which guarantees that the total Brown-Daub experience meets and exceeds everyone's expectations.
Brown-Daub has been able to expand because of total commitment to customer satisfaction.
Over 68 Years of service to the Lehigh Valley and surrounding areas. We've been in business this long and continue to be since we believe in one thing, "Reputation is Everything". Our customer's wants and needs come first.
Who We Are...
Established in 1936 at 1849 Butler Street in Easton, Pa. Our Company has expanded into six dealer locations, three body shops, and a parts distribution center.
What we offer...
Five Star
The Five Star Certification process requires us to follow a strict set of training, facility and employee requirements, all designed with your complete satisfaction in mind. This includes an extensive training program that helps our employees become more knowledgeable about their area of business so they can better answer your questions. It's all part of how we can ensure that your wish for great service comes true.
It's Better
From a clean and well-maintained facility to follow-up communications, we're constantly making sure that everything at our dealership meets the rigorous Five Star criteria. After you visit, we follow up with you to find out what works and what doesn't. If there's a problem, we fix it. Then we go back through the process and make whatever change is necessary. The result is a more satisfying experience for you.
We'll prove it.
We've worked hard to achieve our Five Star Certification and we are going to work even harder to keep it. When you see our sales manager or service advisor, technician or cashier, you'll know that we are all part of a team that works together toward one thing: your complete satisfaction. Come experience the difference for yourself. Come experience our Five Star dealership.
What Makes the Brown-Daub Difference...
Hundreds of New & Pre-Owned Vehicles are available at our state of the art facility.
Highly Trained and Certified Sales Staff to assist with all of your buying needs.
No Hassle buying makes the purchase of your vehicle a very pleasurable experience.
About Brown Daub
Our Mission Statement...
To provide our customers and employees with a warm, friendly and professional environment in which everyone can work and which guarantees that the total Brown-Daub experience meets and exceeds everyone's expectations.Brown-Daub has been able to expand because of total commitment to customer satisfaction.
Over 68 Years of service to the Lehigh Valley and surrounding areas. We've been in business this long and continue to be since we believe in one thing, "Reputation is Everything". Our customer's wants and needs come first.
Who We Are...
Established in 1936 at 1849 Butler Street in Easton, Pa. Our Company has expanded into six dealer locations, three body shops, and a parts distribution center.
What we offer...
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Facility
- 12 Acres with 35,650 sq. ft. under roof
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Sales
- Highly trained Sales Professionals
- Chrysler Certified
- NADA Certified
- #1 Volume Leader
- #1 Sales Customer Satisfaction
- Service
- 26 Service Bay
- 3 Express Lube Racks
- 1 Hunter four Wheel Alignment Rack
- 8 State of the Art Stenhoj Scissor Lifts
- 8 Challenger Twin Post Lifts
- 2 Wash Bays w/soft and gentle modern car wash system and a 100% reclamation Water System
- 4 Assistant Service Managers
- Drive through Customer Reception Area
- Customer Lounge with Work Stations and Children's Play Area
- Supplemental Waste Oil Burning Heating System
- #1 Service Customer Satisfaction
- Parts
- 4800 sq. ft.
- $400,000 in parts inventory
- 6800+ part numbers
- Hi Speed Touch Screens for Parts Specifications
- Computer Access to all Dealers and Mopar Parts Locator System for Quick Location of Parts not in Stock
Five Star
The Five Star Certification process requires us to follow a strict set of training, facility and employee requirements, all designed with your complete satisfaction in mind. This includes an extensive training program that helps our employees become more knowledgeable about their area of business so they can better answer your questions. It's all part of how we can ensure that your wish for great service comes true.
It's BetterFrom a clean and well-maintained facility to follow-up communications, we're constantly making sure that everything at our dealership meets the rigorous Five Star criteria. After you visit, we follow up with you to find out what works and what doesn't. If there's a problem, we fix it. Then we go back through the process and make whatever change is necessary. The result is a more satisfying experience for you.
We'll prove it.
We've worked hard to achieve our Five Star Certification and we are going to work even harder to keep it. When you see our sales manager or service advisor, technician or cashier, you'll know that we are all part of a team that works together toward one thing: your complete satisfaction. Come experience the difference for yourself. Come experience our Five Star dealership.
What Makes the Brown-Daub Difference...
Hundreds of New & Pre-Owned Vehicles are available at our state of the art facility.
Highly Trained and Certified Sales Staff to assist with all of your buying needs.
No Hassle buying makes the purchase of your vehicle a very pleasurable experience.
- Financing We'll arrange financing that provides:
- Competitive interest rates
- Low monthly payments
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Home l Showroom l New Inventory l Pre-Owned Inventory l About Us l Finance l Parts & Service l Current Specials Brown Daub, 3903 Hecktown Road, Easton PA 18045 Sales Parts or Service: 800 524-9245 | or Toll Free: 800 960-5337 |
